Food is thawing
Contents feel soft or the temperature rises despite a normal setting.
Food thawing, frost building up, or a freezer door that will not seal? Tell us what changed. We’ll check the cause and explain your options before any repair begins.
Softening food, frost behind the drawers, and a constantly running motor point to different possible faults. We inspect the seal, airflow, and cooling performance before quoting a repair.
Similar symptoms can have different causes. A diagnosis tells us which repair, if any, makes sense for your appliance.
Contents feel soft or the temperature rises despite a normal setting.
Ice collects on the back panel, shelves, or food packages.
The gasket is torn, loose, or leaves a visible gap around the door.
Water pools under the appliance or refreezes inside it.
A fan, rattle, or buzzing sound is louder or different than before.
The unit rarely switches off but still struggles to keep food frozen.
Tell us your freezer type, brand, model, and when cooling or frost changed.
We check the relevant systems and explain the cause and available options.
Review the quote first. We proceed only after you approve the proposed work.
We work with standalone and refrigerator freezers from many appliance brands. Share your specific model so we can confirm service availability.
An actual appliance and the work performed. More completed freezer jobs can be added here.

The door gasket was faulty and the freezer temperature was affected. We replaced the gasket, and the temperature returned to normal.
Ask about your freezer →Selected review excerpts. Rating and count updated September 2026.
Nick is responsive, reliable and knowledgeable.More reviews on Yelp ↗
Profe has now done repairs for us twice and each time they have done an excellent job! I would highly recommend them!More reviews on Yelp ↗
He is humble, honest, nice, professional, punctual, knowledgeable and informative. His quality of work is second to none.More reviews on Yelp ↗
Also, they were very friendly, professional, honest, and charged a fair price for all the work they did.More reviews on Yelp ↗
The repair price depends on the diagnosis, model, and parts needed. We explain the work and price before you decide to proceed.
The $95 diagnostic fee is waived when we complete the repair. If you decide against the repair, the diagnostic fee is $95.
We can diagnose a freezer that is warming up or thawing food. The cause needs to be identified before a repair can be recommended.
A door seal, airflow, or defrost problem may contribute to frost buildup. An inspection can determine the cause.
We can assess the seal and, when the correct part is available, propose a gasket replacement. Share the brand and model number.
We service select built-in and standalone models, including upright and chest freezers. Contact us with your model so we can confirm availability.
Yes, we can investigate water pooling or ice forming in unexpected places. Tell us where you see the water and when it appears.
Appointment availability depends on your city, our schedule, and the parts needed. Contact us to check the earliest opening.
That depends on the diagnosis, appliance condition, and proposed repair cost. We explain the findings so you can decide.
Eligible repairs include a 90-day parts and labor warranty. We confirm the terms for your proposed repair.
Tell us what stopped working, the model if you have it, and your Orange County location. We’ll help arrange the next step.